Prudential official phone number
Find the official Prudential phone number listed for Individual life insurance policy questions. Confirm the company's source page before sharing information or starting a call.
Public U.S. number listed on the source
1-800-778-2255
This number was visible on the linked official source when it was checked on October 17, 2026. Phone numbers and departments can change, so use the source link below to confirm it before calling. A source check cannot establish who is calling you.
Open Prudential official sourceSource and department details
- Department or route
- Individual life insurance policy questions
- Source checked
- October 17, 2026
- Latest listing review
- October 17, 2026 — phone confirmed on the official source.
Evidence from the official source
Questions about your policy or filing a death claim: 1-800-778-2255 (all policy numbers EXCEPT beginning with "FE"). 1-833-626-1865 (policy numbers beginning with the letter “FE”).
For individual life insurance policies except those beginning with FE; FE policies use a separate number.
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