Utility customer-service phone numbers

Find U.S. utility customer-service numbers for billing and account questions. Check the provider, service region, official source, and last confirmation date.

Match both your utility provider and service region: some providers have separate numbers for different states or territories. These are customer-service listings, not a comprehensive emergency or outage directory. For a gas leak or immediate danger, follow your utility’s emergency instructions and contact emergency services when appropriate.

17 companies · Numbers may change

Utilities

Arizona Public Service (APS)

Residential customer service

Arizona APS service territory. Outages and safety hazards have separate numbers on the official page. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Con Edison

Customer service and billing

New York City and Westchester service territory. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Consumers Energy

Residential customer service

Michigan service territory. Representatives available Monday–Friday, 8 a.m.–5 p.m. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Dominion Energy — Virginia

Virginia customer service

Virginia customers only; other Dominion regions use different contacts. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Entergy

Customer service

Entergy service territories in Arkansas, Louisiana, Mississippi and Texas. Outage reporting uses a separate line. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Evergy — Kansas Central

Customer service — Kansas Central

Kansas Central service area only. Check your bill for your Evergy service area. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Evergy — Metro and Missouri West

Customer service — Kansas Metro, Missouri Metro and Missouri West

Use only for Kansas Metro, Missouri Metro and Missouri West; Kansas Central has a separate listing. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Florida Power & Light (FPL)

Customer service

Florida service territory; Northwest Florida has a separate region selector. Confirm your service region on the official page. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

MidAmerican Energy

Residential customer service

MidAmerican service territory in Iowa and neighboring states. Gas and electrical emergencies use separate numbers. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

National Grid — Upstate New York

General inquiries — Upstate New York

Upstate New York only. English and Spanish; Monday–Friday 7 a.m.–7 p.m. Other National Grid regions use different contacts. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

NV Energy — Northern Nevada

Customer service — Northern Nevada

Northern Nevada service territory; Southern Nevada uses a separate listing. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

NV Energy — Southern Nevada

Customer service — Southern Nevada

Southern Nevada service territory; Northern Nevada uses a separate listing. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Pacific Gas & Electric (PG&E)

Residential customer service — English

Northern and Central California service territory. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Pennsylvania American Water

Customer service and billing

Pennsylvania customers only. Other American Water state companies use different contacts. Emergencies and self-service available 24/7. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

Puget Sound Energy (PSE)

Customer service

Washington PSE service territory. Outside business hours: emergency and outage service only. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

San Diego Gas & Electric (SDG&E)

Customer service

San Diego and southern Orange County service territory. After hours and Sundays: emergencies only. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source
Utilities

We Energies

Residential customer service

Wisconsin and Michigan service territories. Residential line available 24 hours; separate gas emergency and outage numbers. For immediate danger, call 911 from a safe location. This is not a nationwide utility hotline.

Listing reviewed October 23, 2026

Verified on Oct 23, 2026
Official Source

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